Despite plummeting public transit ridership due to the global pandemic, transit continues to be an essential public service and is key for efficient movement of people and goods in cities around the world. However, low ridership is threatening the viability of this system, and solutions are needed fast. To restore public trust (and with it, ridership) in public transit, TransLink sent out a request for help from the public through their 2020 Open Call for Innovation. UBC Smart City responded to the Call, by proposing our Touchless Transit Experience App. This solution reduces touchpoints on transit vehicles and gives provides riders with useful information to take their safety into their own hands. Read our proposal to find out how we can provide a more accessible and enjoyable transit experience, and contribute towards a sustainable post-pandemic recovery.
